SHIPPING POLICY

Shipping Timetable

The Wine Alley attempts to ship product within 2-3 business days of receiving an order. However, a delay of 7-10 business days is not unusual due to the boutique nature of our wine producers. Please let us know if you have a deadline for your delivery. The Wine Alley will strive to make sure you receive your product when you need it.

Shipping Methods

The Wine Alley ships via UPS. You have the following options: UPS Next Day Air, UPS Ground Service, In-Store Pickup and Complimentary Delivery (limited to King County in Washington State). Delivery times are to be calculated based upon when your order is fully assembled and shipped. Due to the nature of the wineries The Wine Alley deals with, it may take up to 7-10 days to assemble your order.

During extremely hot and cold periods of the year, The Wine Alley recommends using Next Day Air to avoid extended exposure of your wine to hostile environmental conditions. The Wine Alley will monitor environmental conditions throughout the summer and winter and will store your wine free of charge during severe hot/cold weather and will ship it when conditions allow safe delivery.

The Wine Alley will not guarantee your shipment or refund your money due to loss or damage if you choose to ship via UPS Ground Service during extremely hot and cold periods of the year.

Ship-To States

Washington State law allows The Wine Alley to ship to the following states only: AK, AZ, CA, CO, CT, DC, FL, GA, HI, ID, IA, LA, MN, MO, NE, NV, NM, NC, ND, OH, OR, SC, WA, WV, WI, WY.

Vintage Changes

Occasionally, inventory of a selected vintage of a wine may sell out or be replaced by a new vintage after your order is placed. The Wine Alley reserves the right to ship the current vintage unless a specific vintage is requested by the customer when placing the order.